We have some tips for those of you who have never worked with a specialized team before that will help you reach your development goals with minimal risks and losses.
Here are some frequent blunders that many clients make when hiring a development team, which can lead to a bad experience. If you are successful in avoiding these blunders, you will not only begin this type of engagement properly prepared, but you will also conclude your mission on a high note with flawless results.
1. Choosing the Cheapest Option Instinctively
It is an evident reality that the pricing of the goods and services we use on a daily basis influence many of our financial decisions. The globe is increasingly transitioning to a highly competitive economic climate, where sellers frequently use aggressive price techniques to attract the greatest number of customers. To some extent, the software development business reflects similar characteristics, which is why many software projects fail right from the start.
Low-cost software development, like many other products and services, may not always be the best option; you may wind up having to make some substantial concessions. Many clients choose organizations situated in areas recognized for their extremely inexpensive development expenses. However, they frequently overlook the fact that these same venues are also known to produce very unsatisfactory outcomes, for which a huge proportion of clients do not suggest them.
As a result, you must undertake thorough research and strike the perfect balance between price and quality.
2. Choosing A Company Without Examining Its Past Performance
Many clients, without hesitation, choose the lowest choice or the first alternative that appears in the list of Google search results. They refuse to put forth any effort in the process of locating the ideal software partner from whom to engage a development team. It is too late by the time they realize their error, and all they can do is reflect on where they went wrong and how the harm may have been prevented.
When researching possible software partners, one of the most crucial things to do is go through their prior projects and portfolios and look for genuine feedback from former clients. Most vendors promote their customer lists on their websites or social media platforms. Many companies go to great measures to provide in-depth case studies for their previous projects, describing the development process, team size, cost breakdown, technology stack, and other critical features of each project. Platforms like Clutch and Manifest are used by other manufacturers. These review and rating sites contact previous clients and perform in-person interviews with them. These “confirmed reviews” are then shown on the vendor profiles.
Conducting this degree of in-depth research helps you to become acquainted with a company’s track record. Furthermore, you may learn whether a software development firm has previously dealt with organizations in the industry or area in which your company works. This would provide you and your selected software partner an edge in terms of identifying common ground to collaborate on.
Interacting with potential team members is another piece of homework that many clients neglect. While it is entirely acceptable to employ a software development team and offer them the flexibility to adapt as their management sees appropriate, it is equally critical to ensure that individual team members who will be working on your project completely understand what they are getting themselves into. Short interviews are an excellent approach to get to know your team members. This allows them to become acquainted with you, your team, and your company, as well as ask any questions they may have concerning the project.
3. Limiting Yourself Geographically
One of the most serious issues that the notion of outsourcing sought to address was the scarcity of alternatives within a client’s physical reach. Many consumers nowadays ignore this fundamental reality, failing to properly comprehend how a specialized development team functions when outsourcing software projects. They are concerned about various time zones, language obstacles, and cultural problems, as well as the potential for misinterpretation as a result of these disparities. They can only think of one solution to this problem: recruit a development team based in the same geographical location as them.
This laziness severely restricts your alternatives for a software partner. There will be no chance for advancement if you refuse to investigate the world beyond the one in which you currently reside. One can only imagine the possibilities that exist outside borders: a considerably larger talent pool with access to cutting-edge technology, extraordinary knowledge and abilities that you may miss out on if you just use local service providers. Holding yourself back due to geographical distance may also prevent you from achieving cost-efficiency with services that are somewhat more affordable than those supplied by local suppliers.
Let us now address all of the above-mentioned misunderstanding problems. Some of the greatest software businesses now provide flexible work hours, where their staff adapts their availability based on the client’s preferences. They make every effort to give as much overlap as possible, allowing clients to connect with team members in real time. These organizations also recruit top individuals who are fluent in one of the most often spoken business languages: English. Furthermore, there are now some wonderful technologies available that have made communication not only possible but also incredibly efficient. If you are unable to meet with a certain team member, you may simply call them using a video-calling software, such as Zoom or Skype, and chat with them immediately.
4. Inability to Communicate Your Requirements
Many clients have the misperception that their software supplier is exclusively responsible for all communication that occurs when they employ a development team. They put the burden on their software partner, expecting them to know everything there is to know about the project with little input or feedback. Due to privacy and security concerns, some clients are also discreet about how much they divulge to their chosen software development business.
When you employ a software development team, you must explicitly communicate your requirements to your software partner. This first exchange of knowledge and information is a two-way street – you must be open to any questions that your provider may have and respond to them as thoroughly and accurately as possible. If you do not participate in this activity, the team members will not be able to adequately comprehend what you want from them, resulting in a product that does not meet your expectations.
The discovery phase is critical to the success of your software product. To lay the groundwork for a successful conclusion, you must be upfront and honest with your software partner and ensure that any doubts are effectively handled and resolved. Disclosing sensitive information that might be critical to your project also comes with a precaution that many development firms now provide — a non-disclosure agreement (NDA).
While we agree that the amount to which both sides communicate is largely context-dependent, we have found that when the customer actively participates in meetings and conversations from the outset, they are in a stronger position.
5. Excessive Or Inadequate Supervision
While we’re on the subject of communication, we should include some other important characteristics of working with a committed team: cooperation, supervision, and feedback. The rising outsourcing culture has encouraged software development firms to offer a variety of engagement models to their clients. Some of these models allow customers to carefully oversee each team member, while others allow them to delegate leadership to a specific team member (usually the project manager). While the customer is free to determine the form of the software development team and the management model for it, we have seen projects suffer when they are handled with too little or too much interference from their owners.
When you recruit a development team, you will meet a wide range of people. Some of them may require your input more than others. Some team members may not want to be harrassed about trivial matters. You must experiment to determine which engagement model will work best for both you and your selected team.
If you do not take the faults highlighted in this essay seriously, they will cost you dearly. Choosing the incorrect team or failing to manage it may result in irreversible losses for your company, especially if you are just getting started. These issues can sometimes exacerbate the situation for both the customer and the software firm to the point where either side is obliged to cancel the engagement, in which case you will have to start looking for a new supplier. Keeping these suggestions in mind will guarantee that your project gets off to the best possible start. They will not only assist you in investing your financial resources in a great team, but they will also enable you to keep on track.
Reference: Sasha Reeves, Goodcore.com